Last updated: March 10, 2026
At Esoteric Aroma, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.esotericaroma.com.
By using our website, you agree to the practices described in this policy.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
Web browser
IP address
Time zone
Cookies installed on your device
Pages or products you view
How you interact with the site
This information is referred to as Device Information.
We collect this information using technologies such as:
Cookies
Log files
Web beacons, tags, and pixels
These tools help us understand how customers use our website and improve the shopping experience.
Order Information
When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:
Name
Billing address
Shipping address
Payment information
Email address
Phone number (if provided)
This is referred to as Order Information.
Payment information is processed securely through our payment providers and is not stored directly on our servers.
How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Arrange shipping and provide order confirmations
Communicate with you regarding your order
Screen orders for potential fraud or risk
Improve and optimize our website
Provide customer service
Send marketing or promotional emails (if you opt in)
Sharing Your Personal Information
We share your personal information with trusted third parties to help operate our business and serve you better.
These may include:
Payment processors
Shipping carriers
Website hosting providers
Analytics services
Email marketing platforms
For example, our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products.
These service providers only receive the information necessary to perform their services and are required to protect your data.
We may also share information if required by law or to protect our rights.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how customers interact with our site.
Cookies allow us to:
Remember items in your shopping cart
Save customer preferences
Analyze website traffic
Improve website functionality
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
Behavioral Advertising
We may use your information to provide targeted advertisements or marketing communications that may be relevant to you.
You can opt out of targeted advertising through your browser settings or by using opt-out tools provided by advertising networks.
Data Retention
We retain your Order Information for our records unless and until you ask us to delete this information, except where we are required to retain it for legal, tax, or accounting purposes.
Your Privacy Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain data uses
To exercise these rights, please contact us using the information below.
Data Security
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.
Any updates will be posted on this page.
Contact Information
If you have questions about this Privacy Policy or would like to request access to or deletion of your personal information, please contact us:
Esoteric Aroma
Email: esotericaroma@esotericaroma.com
Website:
www.esotericaroma.com