Terms and Conditions

Terms & Conditions

Last Updated: July 15, 2026

Welcome to Esoteric Aroma. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from Esoteric Aroma. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.


Eligibility

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given permission for any minor dependents to use this website under your supervision.

You agree not to use this website or our products for any unlawful purpose or in violation of any applicable laws or regulations.

We reserve the right to refuse service, suspend accounts, or cancel orders at our sole discretion.


Product Information

We make every effort to ensure that product descriptions, photographs, pricing, and other information are accurate. However, errors may occasionally occur.

Esoteric Aroma does not warrant that all information on this website is complete, current, or error-free.

Because many of our products are handcrafted or made from natural ingredients and materials, slight variations in color, scent, texture, botanical appearance, crystals, herbs, packaging, weight, or finish are normal and should not be considered defects.

We reserve the right to modify, discontinue, or replace products without prior notice.


Pricing & Availability

All prices are listed in U.S. Dollars (USD) unless otherwise noted.

Prices, promotions, and product availability are subject to change without notice.

We reserve the right to correct pricing errors, typographical mistakes, product descriptions, or other inaccuracies at any time, including after an order has been placed.


Order Acceptance

Receipt of an order confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Suspected fraud

  • Pricing or listing errors

  • Product availability

  • Payment authorization issues

  • Suspected reseller or distributor activity

  • Violation of these Terms

If payment has already been processed, any canceled order will receive a full refund.


Returns & Refunds

Our Return & Refund Policy forms part of these Terms & Conditions.

By placing an order, you acknowledge that you have reviewed and agreed to our Return Policy before completing your purchase.


Shipping & Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

Once an order has been accepted by the shipping carrier, delivery times are outside the control of Esoteric Aroma.

Customers are responsible for providing a complete and accurate shipping address. Orders returned due to an incorrect, incomplete, or undeliverable address may require additional postage before they can be reshipped.

Esoteric Aroma is not responsible for shipping delays caused by weather, carrier disruptions, customs processing, holidays, or other circumstances beyond our control.


International Orders

Customers outside the United States are responsible for complying with all local laws, customs regulations, import restrictions, duties, taxes, and fees required by their country.

Esoteric Aroma is not responsible for products delayed, refused, confiscated, or destroyed by customs authorities.


Product Use & Safety

Many of our products involve candles, incense, charcoal, herbs, resins, fragrance products, Amber Resin, soaps, essential oils, and other aromatic materials that require proper handling.

Customers are responsible for reading all product information and using products safely.

Never leave burning candles, incense, charcoal, or other flame-based products unattended.

Keep products away from children, pets, flammable materials, and areas where they may present a fire hazard.

Products intended for external use should only be used as directed. Customers should discontinue use immediately if irritation or an allergic reaction occurs.

Esoteric Aroma is not responsible for injuries, allergic reactions, misuse, improper handling, or damages resulting from the use of products purchased from this website.


Spiritual & Metaphysical Products

Many products sold by Esoteric Aroma are inspired by traditional spiritual, cultural, historical, or metaphysical practices.

Descriptions of folklore, symbolism, energy work, rituals, correspondences, or traditional uses are provided for educational and informational purposes only.

No guarantees or warranties are made regarding spiritual, metaphysical, magical, energetic, or personal results.

Nothing on this website is intended to diagnose, treat, cure, or prevent any medical or psychological condition or replace professional medical, legal, financial, or mental health advice.


Intellectual Property

All content on this website, including but not limited to:

  • Product descriptions

  • Product photographs

  • Graphics

  • Logos

  • Videos

  • Blog articles

  • Digital downloads

  • Website design

  • Branding

  • Educational materials

is the exclusive property of Esoteric Aroma and is protected by United States copyright and trademark laws.

No content may be copied, reproduced, modified, distributed, republished, sold, or used for commercial purposes without prior written permission.

The unauthorized use of our photographs, descriptions, digital products, or other intellectual property on marketplaces, websites, social media, or advertising is strictly prohibited.


Third-Party Links

This website may contain links to third-party websites.

These links are provided solely for your convenience.

Esoteric Aroma is not responsible for the content, policies, products, or practices of third-party websites.


Limitation of Liability

To the fullest extent permitted by applicable law, Esoteric Aroma shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • the use of this website;

  • the inability to use this website;

  • delays in shipping;

  • misuse of products;

  • allergic reactions;

  • product performance;

  • or the purchase or use of any products sold by Esoteric Aroma.

All products are provided "as is" and "as available" without warranties of any kind, either express or implied.


Force Majeure

Esoteric Aroma shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, fires, floods, pandemics, labor disputes, internet outages, governmental actions, shipping carrier interruptions, supply shortages, or other unforeseen events.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida and the United States of America, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located within the State of Florida.


Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time.

Any changes will become effective immediately upon posting to this website. Continued use of the website following any updates constitutes acceptance of the revised Terms.


Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Esoteric Aroma

Email: esotericaroma@esotericaroma.com

Website: www.esotericaroma.com